Information on the processing of personal data. In force from 26/07/2024
PRESIDENT. - THE DEBATE IS CLOSED
This information takes into account the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and the Privacy Code (Legislative Decree no. 196 of 30 June 2003). The document was also prepared according to the Privacy Guarantee Guidelines (especially the Contrast Guidelines to spam issued by the Privacy Authority on 4 July 2013).
Data Controller: FISSORE Ceramics S.p.a., , STRADA Carignano, 35 – 10024 Moncalieri (TO), Chamber of Commerce of Turin, VAT 04917300016, Telephone: +39 011 6406 653 | +39 011 644 488, Email: info@fissore.com
Site to which this privacy policy refers: https://www.fissore.com/en/ (Site).
The Data Controller has not appointed a DPO (Data Protection Officer). Therefore, you can send any information request directly to the Data Controller.
GENERAL INFORMATION
This document describes how the Data Controller processes your personal data provided on the Site.
The following are the main processing of your personal data. In particular, the legal basis of the processing is explained, if the provision is mandatory and the consequences of the failure to provide personal data. To better describe your rights, if necessary, we have specified whether and when a certain processing of personal data is not carried out. On the Site you have the possibility to enter personal data of third parties. In this case you warrant that you have obtained the consent of these subjects to the insertion of these personal data. Therefore, you undertake to maintain and keep the Data Controller harmless from any responsibility.
Registration on the Website
The information and data required in the event of registration will be used to allow you both to access the reserved area of the Site, and to use the services on LINE offered by the Data Controller to registered users. The legal basis of the processing is the need of the Data Controller to carry out pre-contractual measures adopted at the request of the data subject. The provision of data is optional. However, your refusal to give the data will make it impossible to register on the Site.
Purchases on the Website
I Your personal data will be processed to allow you to make purchases on the Site. In the case of an online purchase order, in order to allow the conclusion of the purchase contract and the correct execution of the transactions connected to it (and, if necessary according to the regulations of the sector, to fulfil the tax obligations). This processing of personal data also includes the possibility of sending communications (e.g. tracking and order information) through automated tools such as SMS and/or WhatsApp. The legal basis of the processing is the obligation of the Data Controller to perform the contract with the data subject or to comply with legal obligations. Regardless of the above (and therefore your consent), the Data Controller may process its data purposes c.d. "soft-spam", governed by'ART. 130 of the Privacy Code. This means that only to the email you provide in the context of a purchase through the Site, the Data Controller will treat the email to allow the direct offer from similar products/services, provided that you do not oppose this processing in the manner provided by this notice. The legal basis of the processing is the legitimate interest of the Data Controller to send this type of communication. This legitimate interest may be considered equivalent to the interested party's interest in receiving "soft-spam" communications. The Data Controller may send email to remind you to complete a purchase. The legal basis of this processing is the legitimate interest of the Data Controller to send this type of communication.
Respond to your requests
I Your data will be processed to respond to your requests for information. The provision is optional, but your refusal will result in the impossibility for the Data Controller to answer your questions. The legal basis of the processing is the legitimate interest of the Data Controller to follow the user’s requests. This legitimate interest is equivalent to the interest of the user to receive response to the communications sent to the Data Controller. The Data Controller will be able to process your personal data for the purpose of managing assistance tickets. The legal basis of the processing is the legitimate interest of the Data Controller to respond to the request of the data subject. This interest is equivalent to that of the person concerned to receive an answer. Personal data will be stored for this purpose until the useful time to manage the ticket.
Generic Marketing
After your consent, the Data Controller may process your personal data in order to send you advertising material and/or newsletters relating to its own products or third parties. The legal basis for this processing is your consent. The provision of personal data for this purpose is purely optional. Failure to consent to the processing of data for marketing purposes will make it impossible for you to receive advertising material relating to products/services of the Data Controller and/or third parties as well as the impossibility for the Data Controller to carry out market surveys, also aimed at evaluating the degree of satisfaction of users, as well as sending you newsletters. Sending these notices will be sent to you by email.
Profile
After your consent, the Data Controller may process your personal data for profiling purposes, i.e. for the analysis of your consumer choices through the disclosure of the type and frequency of your purchases, in order to send you advertising material and/or newsletters relating to your own products or third parties, of your specific interest. The legal basis for this processing is your consent. The provision of data for this purpose is purely optional. Failure to consent to the processing of your personal data for profiling purposes will imply the impossibility for the Data Controller to process your business profile, through the detection of your choices and purchasing habits as well as to send you advertising material, concerning products of the Data Controller and/or of third parties, of your specific interest. These notices will be sent to the email you conferred on the Site.
Data collection
The Data Controller does not transfer your personal data to third parties.
Geolocation
The Site does not implement geolocation tools of your IP address.
Curriculum Vitae
You cannot send resume vitae through the Site. Therefore, your data will not be processed for these purposes.
Booking appointments
On the Site there are no third-party systems of booking appointments with the Data Controller. Therefore, your data will not be processed for this purpose. In any case, you can always contact the Data Controller to the contacts indicated in the epigraph.
Pictures and videos
The Data Controller does not ask for the publication of photographs and/or videos you portray. Therefore, your data will not be processed for these purposes.
WEB scraping
Use of any automated process or system to access, capture, copy or monitor any part of our site WEB, including, but not limited to, techniques of WEB scraping, crawling, or spidering, is expressly forbidden. The Data Controller reserves the right to take all necessary measures, including legal actions, to prevent and pursue any unauthorized scraping activity. By using the Site, you or any third party undertake not to: (i) use automated systems, such as bots, scrapers, or spiders, to access or interact with the Site; (ii) collect content, data or other information on the Website without explicit written permission; (iii) distribute, display, publish, or otherwise use the contents acquired through scraping techniques without consent. Any violation of this clause will be considered a substantial violation of the terms of use of the Site and will involve the adoption of appropriate measures, including the possible suspension of access to the site and the commencement of legal actions to protect the interests of the Data Controller.
Communication of personal data
As part of its ordinary activity, the Data Controller may communicate your personal data to certain categories of subjects. Article 2 You can find the list of subjects to whom the Data Controller communicates your personal data. To facilitate the protection of your rights, Article 2 may specify in some cases when your data is not communicated to third parties.
The "communication" to third parties of the personal data is different from the "transfer" (disciplined to the preceding point). In fact, in the communication the third to which the data is transmitted can only use it for the specific purposes described in the relationship with the Data Controller. On the other hand, the third becomes the Data Controller of the personal data. In addition, your consent is always required to transfer your personal data to third parties.
Without prejudice to the foregoing, it is understood that the Data Controller may, however, use your personal data to give proper fulfilment to the obligations laid down in the applicable laws.
SPECIFIC PRIVACY INFORMATION
ART. 1 Method of treatment
1.1 The processing of your personal data will be mainly carried out with the help of electronic or automated means, in accordance with the methods and with the appropriate tools to ensure the safety and confidentiality of your personal data.
1.2 The information acquired and the methods of processing will be relevant and not exceeding the type of services rendered. Your data will also be managed and protected in secure and appropriate IT environments.
1.3 The Website does not treat "special data". The particular data are those that can reveal racial and ethnic origin, religious, philosophical or other beliefs, political opinions, adherence to parties, unions, associations or organizations of a religious, philosophical, political or trade union character, the state of health and sexual life.
1.4 The Website does not process judicial data.
ART. 2 Personal data communication
The Data Controller may communicate your personal data to certain categories of subjects. Below are the subjects to whom the Data Controller reserves the right to communicate your data:
The Data Controller may communicate your personal data to all those subjects (including public authorities) who have access to personal data under regulatory or administrative measures.
I Your personal data may also be disclosed to all public and/or private entities, natural persons and/or legal persons (legal, administrative and tax consultancy studies, judicial offices, Chambers of Commerce, Chambers and Offices of Labour, etc.) if the communication is necessary or functional to the proper fulfilment of the obligations arising from the law.
The Data Controller uses employees and/or collaborators in any way. For the proper functioning of the Website, the Data Controller may communicate your personal data to these employees and/or collaborators.
In its ordinary management activity of the Website, the Data Controller uses companies, consultants or professionals responsible for installation, maintenance, updating and, in general, the management of the hardware and software of the Data Controller or of which the latter is used for the provision of its services. Therefore, only with reference to these purposes, your data may also be processed by these subjects.
To send your communications, the Data Controller uses external companies responsible for sending this type of communication ( CRM platforms). I Your personal data (in particular your email) can then be communicated to these companies.
The Data Controller does not use external companies to provide the customer care service.
The Data Controller uses banks and companies that manage national and international payment circuits for online payments of products and services purchased through the Site.
The personal data of the buyer may be communicated to post offices, couriers or forwarders responsible for the delivery of the Products purchased through the Site.
The Owner reserves the right to change the above list according to its ordinary operation. Therefore, you are invited to regularly access this information to check which subjects the Data Controller communicates your personal data.
ART. 3 Conservation of personal data
3 This article describes how long the Data Controller reserves the right to retain your personal data.
I Your personal data will be kept for the only time necessary to ensure the correct performance of the services offered through the Site.
For the purpose of performing the sales contract, the data will be kept for 10 years from the date of receipt of the purchase order. This is to allow the Data Controller to exercise its right of defence and to demonstrate that they have correctly executed the contract.
For customer care purposes, the data will be deleted once the service is completed and, however, within a maximum period of 3 months from the last exchange of emails with the data subject.
As provided for in Article 2220 of the Civil Code, invoices, as well as all accounting records in general, are kept for a minimum period of ten years from the date of registration, so that they can be submitted in case of inspection.
For marketing purposes, if it does not intervene before revocation of consent, the data is retained for 24 months from bestowal. After revocation of consent or at the end of 24 months, personal data will be deleted and no longer used for marketing purposes.
For "profiled" marketing purposes, if it does not intervene before revocation of consent, the data is stored for 12 months from bestowal. After revocation of consent or at the end of the 12-month period, personal data will be deleted and no longer used for this purpose.
By using the Site (or by requesting the Data Controller) you can delete your account. In this case all personal data stored will be deleted and will not be kept by the Data Controller for any purpose.
3.2 Without prejudice to Article 3.1, the Data Controller may retain your personal data for the time required by specific regulations, as from time to time modified.
ART. 4 Transfer of personal data
4.1 The Data Controller is based in a country that has an adequate level of security from the regulatory point of view. If your personal data is transferred to a country EXTRA-the EU and for which the European Commission has expressed an adequacy judgment, the transfer is considered to be safe from the regulatory point of view. This Article 4.1 indicates from time to time the countries in which your personal data may be transferred and where the European Commission has expressed an adequacy judgment.
I Your personal data may be transferred to the USA on the basis of the European Commission's adequacy decision. With this decision, the European Commission has decided that the U.S. offer protection of personal data similar to that offered by the European Union.
4.2 Without prejudice to Article 4.1, your data may also be transferred to countries EXTRA-EU and for which the European Commission has not expressed an adequacy judgment. You are therefore invited to regularly view this Article 4.2 to ascertain in which of these countries your data are eventually transferred.
4.3 In this article, the Data Controller indicates the countries in which it is possible to manage its activity in a specific way. This circumstance may imply the application of the laws of the country of reference, together with what governs the relationship with the user according to what is indicated in the premise.
At the request of the user, the Data Controller will apply to the processing of personal data the legislation possibly most favorable provided by the national law of the user.
ART. 5. Rights of the interested party
The Data Controller Please inform you that you have the right to:
request to the Data Controller access to your personal data and rectification or deletion of the data or restriction of the processing concerning you or to object to their processing, OLTRE the right to data portability
revoke your consent at any time without prejudice to the lawfulness of the processing based on your consent before revocation
complain to a supervisory authority.
The above rights may be exercised with request addressed without formality to the contacts indicated in the premise.
ART. 6. Changes and Miscellaneous
The Data Controller reserves the right to make changes to this information at any time, giving it suitable advertising to users of the Site and in any case ensuring adequate and similar protection of personal data. In order to see any changes, you are invited to consult this information regularly. In case of substantial changes to this privacy policy, the Data Controller may also communicate it via email.
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